Sales Policy for Raaura

Effective Date: December 4, 2024

Welcome to Raaura! We are committed to providing our customers with high-quality products and exceptional service. Our Sales Policy outlines the terms and conditions that govern the sale of products on our website https://raaura.site. Please read this policy carefully to ensure a smooth shopping experience.

By making a purchase on our website, you agree to abide by the terms outlined in this Sales Policy. If you have any questions, please feel free to contact us at info@raaura.site.

1. Product Availability

We make every effort to ensure that the products listed on our website are available for purchase. However, due to demand fluctuations and inventory updates, items may become out of stock or unavailable at the time of order processing. If an item you order is unavailable, we will notify you via email and either offer a substitute product or issue a full refund.

2. Pricing

All prices on our website are listed in U.S. dollars (USD) and are subject to change without prior notice. Prices do not include shipping costs, which are calculated at checkout based on your delivery address and shipping method.

Occasionally, there may be errors in the pricing or description of a product on our website. If we discover an error after you’ve placed an order, we will notify you immediately. You will have the option to accept the corrected price or cancel your order for a full refund.

3. Payment Methods

We accept a variety of secure payment methods to ensure a smooth checkout process, including:

  • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other payment methods as available during checkout

All payment transactions are processed through secure, encrypted payment gateways. We do not store your credit card details, ensuring your payment information remains safe and secure.

4. Order Confirmation

Once you place an order on our website, you will receive an order confirmation email that includes your order details, shipping address, and estimated delivery time. Please review this information carefully to ensure its accuracy.

If you do not receive an order confirmation email, please check your spam folder or contact us at info@raaura.site to verify your order.

5. Shipping and Delivery

We offer a range of shipping options to deliver your order promptly. The shipping time and cost will depend on your location and the shipping method you select at checkout.

  • Standard Shipping: Typically takes 5-7 business days within the U.S.
  • Expedited Shipping: Available at an additional cost for faster delivery.
  • International Shipping: Available to select countries; shipping times and fees vary.

Please note that shipping times are estimates and are not guaranteed. We are not responsible for delays caused by third-party carriers or factors beyond our control, such as weather, holidays, or customs delays.

6. Sales Tax

Sales tax will be applied to orders based on your shipping address. The applicable sales tax will be calculated at checkout and is in accordance with state and local laws.

7. Order Cancellations

Once an order is placed, we begin processing it as quickly as possible. If you wish to cancel an order, please contact us immediately at info@raaura.site or (913) 232-7454. If the order has not yet shipped, we will cancel it and process a full refund.

Once an order has been shipped, we cannot cancel it. You may need to return the item once it arrives (see our Refund and Returns Policy).

8. Promotions and Discounts

We occasionally offer promotions, discounts, and special offers. These may include:

  • Seasonal sales
  • Limited-time discounts
  • Coupon codes

Please be aware of the terms and conditions associated with any promotional offers. Discounts and promotions cannot be combined unless explicitly stated. If you have a valid promo code, you can enter it at checkout to receive the discount.

9. Gift Cards

We offer gift cards for purchase on our website. Gift cards are non-refundable and cannot be redeemed for cash. Gift card balances can be used toward the purchase of any items available on our website.

If you lose your gift card, please contact us immediately at info@raaura.site. We may be able to assist with recovering the balance, but we cannot replace lost or stolen cards.

10. Product Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return window for most products. For more information on how to return an item, please refer to our Refund and Returns Policy.

Refunds will be processed to your original payment method. Please note that shipping fees are non-refundable unless the return is due to a mistake on our part (e.g., damaged or incorrect items).

11. Warranty and Product Defects

We offer a manufacturer’s warranty on certain products, as specified on the product page. If you receive a defective or damaged item, please contact us immediately at info@raaura.site. We will arrange for a replacement or refund, depending on the circumstances.

12. Changes to Our Sales Policy

We reserve the right to make changes to our Sales Policy at any time. If we update this policy, we will post the revised version on this page with an updated Effective Date. We encourage you to review this policy periodically to stay informed about our sales practices.

13. Contact Us

If you have any questions or concerns about our Sales Policy or any other aspect of your shopping experience, please contact us: