Privacy Policy for Raaura

Effective Date: December 4, 2024

At Raaura, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website https://raaura.site or make a purchase from us. By using our website, you consent to the data practices described in this policy.

Please take a moment to review our Privacy Policy to understand how we handle your personal information. If you have any questions or concerns, please contact us at info@raaura.site.

1. Information We Collect

We collect both personal and non-personal information when you visit our website or make a purchase.

Personal Information

The personal information we collect may include:

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment details (credit/debit card information, PayPal, etc.)
  • Order history
  • IP address and device information

We collect this information when you create an account, place an order, subscribe to our newsletter, or contact us for customer support.

Non-Personal Information

We also collect non-personal information to improve your user experience, including:

  • Browser type and version
  • Operating system
  • Pages visited on our site
  • Time spent on the website
  • Referring website (the site you visited before ours)
  • Analytics data (collected through cookies or third-party tools such as Google Analytics)

2. How We Use Your Information

We use your information for the following purposes:

  • To Process Orders: We use your information to process and fulfill your orders, including shipping and billing.
  • To Provide Customer Support: To assist you with any inquiries or issues regarding your account, order, or product.
  • To Send Promotional Materials: If you opt-in, we will send you emails, offers, and promotions. You can unsubscribe at any time.
  • To Improve Our Services: We analyze data to enhance the functionality and user experience of our website.
  • To Prevent Fraud: To monitor and secure transactions and protect against fraudulent activity.
  • To Comply with Legal Requirements: To comply with applicable laws, regulations, and legal processes.

3. How We Protect Your Information

We are committed to securing your personal information. To do this, we employ a range of security measures, including:

  • SSL Encryption: We use Secure Socket Layer (SSL) encryption to protect sensitive information such as credit card details.
  • Secure Payment Gateways: All payment information is processed securely through third-party payment processors, including PayPal and credit card companies.
  • Access Control: Only authorized personnel have access to your data, and they are required to maintain its confidentiality.

While we use commercially reasonable efforts to protect your personal data, please be aware that no method of data transmission over the internet is 100% secure. We cannot guarantee the absolute security of your information.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve your experience on our website. Cookies are small files stored on your device that help us:

  • Remember your preferences and settings.
  • Track your activity on the site.
  • Personalize content and ads.

You can control cookie settings through your browser’s settings. However, please note that disabling certain cookies may affect the functionality of our website.

5. Sharing Your Information

We respect your privacy and do not sell, rent, or share your personal information with third parties except in the following circumstances:

  • Service Providers: We may share your data with trusted third-party service providers who help us operate our website, process payments, and fulfill orders. These include payment processors, shipping companies, and marketing services.
  • Legal Compliance: We may disclose your information if required by law or in response to legal requests, such as a subpoena, court order, or government investigation.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

We ensure that third-party service providers use your personal information only to perform the services they provide to us and comply with data protection regulations.

6. Your Privacy Rights

You have the following rights regarding your personal data:

  • Access and Correction: You have the right to access and correct your personal information at any time. You can update your account information by logging into your account or by contacting us directly.
  • Opt-Out of Marketing: If you no longer wish to receive marketing emails from us, you can unsubscribe by clicking the “unsubscribe” link at the bottom of our emails, or by contacting us at info@raaura.site.
  • Request Deletion: You can request that we delete your personal data, subject to certain legal exceptions. Please contact us at info@raaura.site if you wish to make a request.
  • Data Portability: You may request a copy of your personal data in a structured, commonly used format for transfer to another provider.

To exercise any of these rights, please contact us at info@raaura.site.

7. Children’s Privacy

Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn that a child under 18 has provided us with personal information, we will take steps to delete that information.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at info@raaura.site.

8. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms or external services. Please note that we are not responsible for the privacy practices or content of these third-party websites. We encourage you to read the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with a new Effective Date.

We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: